---
title: "Step-by-step guide: Using the device manager portal for MR40 routers"
description: "Step-by-Step Guide: Using the Device Manager Portal for MR40 Routers"
---

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# Step-by-step guide: Using the device manager portal for MR40 routers

## This guide walks you through the Device Manager Portal, covering key features for managing MR40 routers, including searching devices, viewing details, performing network scans, and running diagnostics.

**1. Logging into the Device Manager Portal**

1.Open the Device Manager Portal in your browser.

2.Enter your Username and Password.

3.Click Sign In.

![Image 03-02-2025 at 9.16 PM](https://care.iqsim.com/hs-fs/hubfs/Image%2003-02-2025%20at%209.16%20PM.jpeg?width=537&height=298&name=Image%2003-02-2025%20at%209.16%20PM.jpeg)

Upon logging in, you will arrive at the main landing page, where you can see an overview of all managed devices.

 

**2. Searching for a Device**

1.At the top, locate the Search Bar.

2.Enter a Serial Number, MAC Address, or Label.

3.Click Search.

![Image 03-02-2025 at 9.56 PM](https://care.iqsim.com/hs-fs/hubfs/Image%2003-02-2025%20at%209.56%20PM.jpeg?width=670&height=122&name=Image%2003-02-2025%20at%209.56%20PM.jpeg)

     4. A small row will appear, displaying an overview of the device details:

•Device Label

•Port Group

•Status (Reachable/Unreachable)

•Used Data

•Reseller Information

•Last Update Timestamp

![Image 03-02-2025 at 9.56 PM-1](https://care.iqsim.com/hs-fs/hubfs/Image%2003-02-2025%20at%209.56%20PM-1.jpeg?width=670&height=120&name=Image%2003-02-2025%20at%209.56%20PM-1.jpeg)

     5. On the right, two action icons appear:

•Red Cross (Deactivate Device) – Click and confirm Submit to deactivate.

•Blue Info Icon (View Details) – Click to open the Device Info Page.

![Image 04-02-2025 at 12.35 AM](https://care.iqsim.com/hs-fs/hubfs/Image%2004-02-2025%20at%2012.35%20AM.jpeg?width=670&height=92&name=Image%2004-02-2025%20at%2012.35%20AM.jpeg)

 

**3. Viewing & Editing Device Info**

1.Click the Blue Info Icon next to a device.

![Image 04-02-2025 at 1.01 AM](https://care.iqsim.com/hs-fs/hubfs/Image%2004-02-2025%20at%201.01%20AM.jpeg?width=670&height=121&name=Image%2004-02-2025%20at%201.01%20AM.jpeg)

2.You will see:

•Label – Click the Update Label Icon to change the device name.

![Image 04-02-2025 at 1.16 AM](https://care.iqsim.com/hs-fs/hubfs/Image%2004-02-2025%20at%201.16%20AM.jpeg?width=670&height=56&name=Image%2004-02-2025%20at%201.16%20AM.jpeg)

     •   Serial Number & Device Category – Shows MR40 Model and network type (CAT6, CAT12, CAT20).

•Port Group – Displays network preferences and band-locking options:

•Click Change Port Group to modify network settings (e.g., Verizon Band 13, T-Mobile AT&T).

![Image 04-02-2025 at 1.38 AM](https://care.iqsim.com/hs-fs/hubfs/Image%2004-02-2025%20at%201.38%20AM.jpeg?width=670&height=56&name=Image%2004-02-2025%20at%201.38%20AM.jpeg)

•Used Data – Shows monthly usage in MB.

•Device Status – Displays Reachable (green) or Unreachable (red).

•Device Plan – Indicates active data plan (Unlimited, 100GB, 350GB, 500GB).

•SIM & Pass Status – Shows whether the SIM is registered and active.

•SIM Provider – Displays the current network (AT&T, Verizon, etc.).

•LTE Band & Signal Strength – Shows detailed network performance.

![](https://care.iqsim.com/hs-fs/hubfs/6F7CDD33-1720-4A63-9AE9-AF9E931D0E30_1_201_a-jpeg.jpeg?width=670&height=322&name=6F7CDD33-1720-4A63-9AE9-AF9E931D0E30_1_201_a-jpeg.jpeg)

 

**4. Checking Tower Connection Info**

1.Scroll to the Tower Connection Info section.

2.Review signal quality metrics:

•RSRP (Reference Signal Received Power)

•RSRQ (Reference Signal Received Quality)

•SINR (Signal-to-Interference-plus-Noise Ratio)

3.Check Antenna Signal Strength for 4G/5G antennas.

4.Verify the Last Seen Active Timestamp.

5.Click See Logs for detailed device activity history.

![](https://care.iqsim.com/hs-fs/hubfs/AA0E1A54-701A-4FE3-A43F-515E1C1A9230-jpeg.jpeg?width=670&height=184&name=AA0E1A54-701A-4FE3-A43F-515E1C1A9230-jpeg.jpeg)

 

**5. Checking Wireless & Software Information**

1.Locate the Wireless Connected Devices section:

•Displays the number of devices connected via 2.4GHz & 5.8GHz Wi-Fi.

![](https://care.iqsim.com/hs-fs/hubfs/B4890A3A-EAA4-4CD6-AA7D-A26D2F8F6370_4_5005_c-jpeg.jpeg?width=670&height=58&name=B4890A3A-EAA4-4CD6-AA7D-A26D2F8F6370_4_5005_c-jpeg.jpeg)

2.View Software Version:

•If an update is available, click the Green Update Button.

![](https://care.iqsim.com/hs-fs/hubfs/C4E42E56-0C71-489C-9BBA-4CFE948ED0CA_4_5005_c-jpeg.jpeg?width=670&height=51&name=C4E42E56-0C71-489C-9BBA-4CFE948ED0CA_4_5005_c-jpeg.jpeg)

3.Click the Admin Link to access LuCI for advanced configurations.

![](https://care.iqsim.com/hs-fs/hubfs/3D3E767D-7BD0-414B-A198-EF4C763A7F1E_4_5005_c-jpeg.jpeg?width=670&height=46&name=3D3E767D-7BD0-414B-A198-EF4C763A7F1E_4_5005_c-jpeg.jpeg)

 

**6. Checking SIM & Speed Test Results**

1.M1 ICCID & Status:

•Displays SIM number and network mode (Multi IMSI TCP3).

2.Latest Speed Test Results:

•Shows Download & Upload speeds and Network Band used.

3.Best Signal from Last Net Scan:

•Displays a map showing device location and nearby towers.

![](https://care.iqsim.com/hs-fs/hubfs/image-png-2.png?width=2072&height=774&name=image-png-2.png)

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